Shipping policy

Thank you for visiting and shopping at Memory Orb!

We are committed to providing you with the best shipping experience possible. Below are the details about our shipping policy:

1. Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. The delivery time depends on your location and the shipping method selected.

  • Standard Shipping: 7–15 business days (for international orders).

  • Expedited Shipping: 5–10 business days.

  • Express Shipping: 3–7 business days.

Note: Delivery delays can occasionally occur due to weather or postal issues.

3. Shipping Locations

We offer shipping to the following countries: US, CA, AU, EU !

4. Shipping Carriers

We use reliable shipping carriers like [UPS, FedEx, DHL, ePacket, USPS, etc.] to deliver your orders. Please note that the carrier for your order will be determined based on your location and the shipping method you select.

5. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor your order's progress.

6. International Shipping

  • We offer international shipping to US, CA, AU, EU.

  • Please be aware that international shipping may be subject to customs duties and taxes, which are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance procedures.

7. Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or remote locations in certain countries.

8. Lost or Damaged Items

  • If your item is lost or damaged during shipping, please contact us immediately at info@orbify.us.

  • We will work with the carrier to resolve the issue, but we are not responsible for lost or damaged items during transit.

9. Returns & Exchanges

Please refer to our [Returns & Exchanges Policy] for more information on how to return or exchange your items.

Contact Us

If you have any questions or concerns regarding your shipment, feel free to reach out to us at info@orbify.us